To stay competitive in today’s digital but disrupted healthcare markets,
healthcare organizations need to transform. People and employers demand for lower healthcare costs and better outcomes, disrupters– including companies like Amazon, Apple, Google and Walmart– are raising people’s expectations.
Consumer-Centric
Seamless experience of healthy lifestyle
Healthcare organizations must be consumer-centric, creating patient experiences that encourage consumer engagement and drive loyalty. It is not just about winning people to choose you as a provider or a medicine. It is also not enough to simply launch a mobile app and think that you are providing an omnichannel experience for your customers. It is about connecting them and offering a seamless experience helping them manage their healthcare journey and healthy lifestyle.
True omnichannel
combines all customer touchpoints
In addition, omnichannel marketing is as much a challenge of bringing together disparate people and processes as it is about uniting disparate technologies. True omnichannel innovation combines all customer touchpoints into a main technology innovation platform, enabling people, processes, and data to come together for a delightful service experience.
Source: Mulesoft"How to enable Digital Omnichannel?"
API-led Connectivity Enables Omnichannel Marketing
Throughout each stage of the omnichannel journey, API-led connectivity is the ideal approach for linking together the galaxy of systems that make up the modern healthcare enterprise. It allows the different channels to complement each other through the efficient presentation of data. And it enables truly innovative experiences by allowing apps to connect to each other via APIs.
How can our strategic API development benefit your business?
Share Content
Custom API development enables web communities to create an open architecture enabling the sharing of content and data between apps and communities.
Interact Anyway
Custom API develops stronger organization-customer relationships, and the ability to interact innovatively with your customers even when they are not on your website!
Strategic Alliances
API development is a smart way to build strategic alliances with other businesses, who can utilize the APIs to provide specialized services to their clients and share revenue with your company.
Partnership
BACHcode recent strategic healthcare partner
Sole Agency of Healthcare Products
BACHcode is appointed by ALJ-Japan and Cellspect to act as the sole agent of healthcare blood test kits in Hong Kong.
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